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Home > MLS > Policies > MLS Complaints >

MLS Complaints

 
Enforcement of Rules and Disputes

CONSIDERATION OF ALLEGED VIOLATIONS
The MLS Ad Hoc Rules Enforcement Committee or Board of Directors, as appropriate shall give consideration to all written complaints from Participants having to do with a violation of the Rules and Regulations. The following is taken from the MLS Rules and Regulations. For filing a complaint process please contact RANW MLS.

RANW MLS Complaints

RANW MLS Rules    SECTION 12.            ENFORCEMENT OF RULES OR DISPUTES

Section 12. 1    COMPLIANCE WITH RULES-AUTHORITY TO IMPOSE DISCIPLINE
By becoming and remaining a participant or subscriber in this MLS, each participant and subscriber agrees to be subject to the rules and regulations and any other MLS governance provision. The MLS may, through the administrative and hearing procedures established in these rules, Impose discipline for violations of the rules and other MLS governance provisions. Discipline that may be imposed may only consist of one or more of the following:

a. letter of warning
b. letter of reprimand
c. attendance at MLS orientation or other appropriate courses or seminars which the participant or subscriber can reasonably attend taking into consideration cost, location, and duration
d. appropriate, reasonable fine not to exceed $15,000.00
e. probation for a stated period of time not less than thirty (30) days nor more than one (1) year
f. suspension of MLS rights, privileges, and services for not less than thirty (30) days nor more than one (1) year
g. termination of MLS rights, privileges, and services with no right to reapply for a specified period not to exceed three (3) years.

Section 12.2 CONSIDERATIONS OF ALLEGED VIOLATIONS 
The MLS Adhoc Rules Enforcement Committee shall give consideration to all written complaints having to do with a violation of the Rules and Regulations.

Upon initial administrative review of the written complaint, the MLS may request a written reply from the Respondent to be included in the administrative review by the Rules Enforcement committee. 

The MLS may offer the services of voluntary mediation to the complainant / respondent upon written agreement.

Section 12.3   VIOLATIONS OF RULES AND REGULATIONS 
If the alleged offense is a violation of the Rules and Regulations of the Service and does not involve a charge of alleged unethical conduct or request for arbitration, it will be administratively considered and determined by the MLS Ad Hoc Rules Enforcement Committee, and if a violation is determined, the MLS Ad Hoc Rules Enforcement Committee may direct the imposition of sanction, provided the recipient of such sanction may  request a hearing before the Professional Standards Committee of the REALTORS® Association of Northeast Wisconsin in accordance with the Bylaws and Professional Standards Procedures of the REALTORS® Association within twenty (20) days following receipt of the Committees' decision.

Alleged violations involving unethical conduct shall be referred to the Professional Standards Committee of the Board of REALTORS® for processing in accordance with the professional standards procedures of the Board. If the charge alleges a refusal to arbitrate, such charge shall be referred directly to the Board of Directors of the Board of REALTORS®.

Section 12.4   COMPLAINTS OF UNETHICAL CONDUCT
All other complaints of unethical conduct shall be referred by the Board of Directors of the Service to the local Association for appropriate action in accordance with the usual procedure under the terms of the Bylaws.

 

 

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