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How To Obtain an eKey or Company Emergency DisplayKEY

  To Obtain an eKEY

Before an eKey can be assigned you must meet the following criteria:.

Complete an application to join RANW MLS and pay membership fees
Successfully complete the Application co-signed by Broker
Submit the eKey activationfee of $95.00 plus tax along with completed Application

Licensed Home Inspectors who are RANW Affiliate members can also obtain an eKEY and must follow this process.

* Report Company Emergency DisplayKEY Use to RANW MLS

Any use of a Company Emergency DisplayKEY must be reported to MLS within 24 hours of activity. Unlicensed use of a Company Emergency DisplayKEY is subject to a fine. To report DisplayKEY use, call Angela or Kristen at RANW.

If Your Company Emergency DisplayKEY Needs To Be Replaced

If you are having a problem with your emergency DisplayKEY or Charger refer to the "trouble shooting" chapter in the Company Emergency DisplayKEY User / Pocket Guide. If the problem persists, call the Support # on the back of your Company Emergency DisplayKEY (1-877-699-6787) to have the problem diagnosed by a Supra technician. If the Key or Charger is determined to be defective, you will be given a reference # and explanation of the problem. You can then call the Key Administrator at RANW MLS to relay the reference number and information so a replacement product can be issued. There is no charge to replace a defective Company Emergency DisplayKEY or Charger.

If You Lose Your Company Emergency DisplayKEY or Charger

Contact RANW MLS IMMEDIATELY and a Lost Key Affidavit will be provided, or it can be printed from the RANW website. A police report is needed for stolen products. The cost to replace a lost/stolen DisplayKEY is currently $110.00 + tax and a lost/stolen Charger is $90.00 + tax.

To Return Your Company Emergency DisplayKEY and Charger

If you inactivate your membership with RANW MLS, you must return your Company Emergency DisplayKEY, Charger and cords immediately along with a completed Key Return Form. You will be invoiced for any product that is not returned.

 


 

 

 

 


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