To
Obtain a DisplayKEY and Charger
Before an electronic DisplayKEY and Charger can
be assigned you must meet the following criteria:.
 |
Complete an application to join
RANW MLS and pay membership fees |
|
Successfully complete the Application
/ Lease Agreement co-signed by Broker |
|
Submit the Key lease fee of $250.00
plus tax along with completed Application / Lease Agreement |
Licensed Home Inspectors who are RANW Affiliate
members can also lease a DisplayKEY and must follow this process.
If Your DisplayKEY Needs To Be Replaced
If you are having a problem with your DisplayKEY
or Charger refer to the "trouble shooting" chapter in
the DisplayKEY User / Pocket Guide. If the problem persists, call
the Support # on the back of your DisplayKEY (1-877-699-6787) to
have the problem diagnosed by a Supra technician. If the Key or
Charger is determined to be defective, you will be given a reference
# and explanation of the problem. You can then call the Key Administrator
at RANW MLS to relay the reference number and information so a replacement
product can be issued. There is no charge to replace a defective
DisplayKEY or Charger.
If You Lose Your DisplayKEY or Charger
Contact RANW MLS IMMEDIATELY and a
Lost
Key Affidavit will be provided, or it can be printed from the
RANW website. A police report is needed for stolen products. The
cost to replace a lost/stolen DisplayKEY is currently $150.00 +
tax and alost/stolen Charger is $100.00 + tax.
To Return Your DisplayKEY and Charger
If you inactivate your membership with RANW MLS,
you must return your DisplayKEY, Charger and cords immediately along
with a completed Key
Return Form. A refund is given for DisplayKEYs, Chargers and
cords that are returned in good working condition. The current refund
is $75.00 with the refund made payable to the former Keyholder and
Broker and mailed to the Broker. Print off a Key
Return Form from the RANW website. You will be invoiced for
any product that is not returned.
If you returned your products and received the
$75.00 refundm and re-activate your membership within 6 months of
going inactive, you may obtain another key by submitting $75.00
to RANW MLS along with a completed Keyholder Application / Lease
Agreement.
|
