The Supra system offers 3 different Key services:
DisplayKEY, and eKEY Professional or Basic service if you have a
compatible Smartphone. The DisplayKEY is leased from RANW
MLS, and an eKEY service agreement is between the Keyholder and
The DisplayKEY contains a non-replaceable, rechargeable
battery that is automatically charged every time the DisplayKEY
is placed in the Cradle (also referred to as a Charger). Between
the hours of midnight and 6:00 a.m. your key will dial out to #1-877-840-6174 (that has been programmed into your Key). This will eSYNC (update)
your Key as well as charge the battery. Use the "battery status"
menu option on your Key to display the percentage of battery charge
in the Key at any time. The DisplayKEY alerts you when the battery
needs recharging by emitting 2 buzz tones. When you hear these sounds,
immediately place your DisplayKEY in the Cradle for at least four
hours to fully charge it.
Time Change (for DisplayKEYs
Twice a year the lockbox access hours change according
to Daylight Savings and Standard Time. So, when you change your
clocks at home, remember your access hours change automatically
Time Access Hours:
||8:00 a.m. - 11:00 p.m.
|Standard Time Access
||7:00 a.m. - 10:00 p.m
To program your keypad for 24 hour access or timed
access, refer to your DisplayKEY User Guide.
Updating Your DisplayKEY
DisplayKEYs expire on a daily basis. When your
Key is expired, you cannot access lockboxes. When you turn on your
DisplayKEY (using the Enter button) a message appears indicating
whether your Key is updated for that day. Following are the ways
to update or eSYNC your Key.
The eKEY software allows your Smartphone to
act as an electronic Key to give you access to lockboxes placed
on listings. The software keeps track of the lockboxes it has opened.
At the end of the day the eKEY software expires and must be updated.
Updating occurs through a connection to the Supra network. During
the connection, showing data stored in the Smartphone is sent
to the network, the Key is updated, and messages are received. Depending
on your eKEY service level (professional or basic) the latest MLS
data and showing activity may also be delivered to your Smartphone.
Visit www.supraekey.com to learn more!