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Home > MLS > Lockboxes and Keys >

Lockboxes and Keys

  Electronic Lockbox (iBox) / DisplayKEY / eKEY Program

The RANW MLS offers the Supra (GE Interlogix) System to its MLS and Affiliate Home Inspector members. This patented electronic system offers security and convenience and records each Key that accesses a lockbox, as well as the date and time of each access. This System also allows companies to track their lockbox inventory.

The electronic Key is programmed to control the lockbox access and operation. A keyholder may transmit listing activity information from a lockbox to the central computer via the Key. Once the lockbox information has been transmitted from the lockbox to the central computer, the keyholder can request reports on listing activity.

RANW MLS monthly participation fee for each licensee in a participating MLS office: $10.00 + tax
Monthly participation fee for each licensee in a participating Affiliate Home Inspector office: $12.00 + tax

DisplayKEY vs. eKEY - Which Type of Key will best meet your needs?

A DisplayKEY is a keypad that comes with a modem-equipped cradle (connects to either a phone line or open Internet connection) that updates your Key and charges the batteries. The Key also allows you to access lockboxes and keep track of the lockboxes it has opened. A completed Application / Lease Agreement and a one-time lease fee to RANW MLS are required.

DisplayKEY Lease Fee to RANW MLS: $250.00 + tax submitted with Application / Lease Agreement

An eKEY allows your Palm or Smartphone to act as an electronic Key to give you access to Supra lockboxes placed on listed properties. The cKEY software keeps track of the lockboxes it has opened throughout the day. At the end of the day the software expires and must be updated through a connection to the Supra network. During the connection, showing data stored in the PDA is sent to the network, the Key is updated and messages received. Depending on which of 2 service levels you choose, the latest MLS data and showing activity may be delivered to your PDA. For a list of compatible devices and service level benefits, click on Supra eKEY Device Flyer.

Monthly eKEY fee per License Agreement with Supra: Professional Service $24.19 + tax OR
  Basic Service $14.09 + tax

Lockboxes

Lockbox Access Hours: 7:00 a.m. - 10:00 p.m. (Standard Time)
  8:00 a.m. - 11:00 p.m. (Daylight Savings Time)

Lost / Stolen / Damaged Lockboxes: The MLS leases the use of the boxes to MLS participating companies at no additional cost. If a lockbox is lost, stolen or damaged, the company will be invoiced $89.00 + tax.

Audit of Lockboxes: An audit of lockboxes is done annually with all participating MLS companies. The MLS reserves the right at any time to request the return of any excess boxes in a participating company’s inventory based on inventory of the company’s current active/pending/contingent listings (120% for residential and 100% for duplex and multi family properties). Ongoing tracking of your company’s lockbox inventory will prove most helpful at audit time.


Supra Agent Support 1-877-699-6787

Option 1: Technical Support 7:00 a.m. - 9:00 p.m., seven days a week
Option 2: Billing / Payment 8:00 a.m. - 7:00 p.m., seven days a week
Option 3: Product Information 7:00 a.m. - 9:00 p.m., seven days a week

Visit www.supraekey.com to learn more!

Lockbox and Key Information

ELB Rules Home Inspector Participation Confirmaton
How To Lease A Key   Key Agreement - Home Inspector
Quick Reference   Key Agreement - Home Inspector - Addendum
      Key Return Form
Supra eKey Device Flyer   Lockbox Return Form
ELB Company Agreement Additional Lockboxes - Request For
Key Agreement - Agent Lost Key or Cradle Affadavit
Key Agreement - Agent - Addendum Agent Change Form

 

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