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RANW MLS Lockbox & Key Program eKEY Pro to eKEY Basic Switch

  In November 2017 when RANW MLS upgraded the Supra Lockbox System, Supra included "eKEY Professional (Pro)" for all Keyholders free of charge for all of 2018, and then extended the free offer through 2019. eKEY Professional offered a few features beyond eKEY Basic.

We have been advised that as of February 1, 2020, Supra will convert Keyholders back to eKEY Basic and offer eKEY Professional only through a separate annual subscription. This only means that a couple features will no longer be accessible with Basic without a separate subscription for Pro. These features include, for example, the Member Roster and the ability to retrieve Data at the Door, which are also available via HomeSnap and other apps you may already be using.

Please CLICK HERE for features. As of February 1, each Keyholder will have the option to keep eKEY professional (eKEY Pro) for an additional annual fee (non-refundable), invoiced to the company on the MLS billing. If a Keyholder chooses to upgrade to eKEY Pro, the Broker/Manager must alert RANW MLS of the agent's requested upgrade by the attached form, signed by agent and broker.

Please see AGREEMENT. The Agreement is between the REALTORS Association of Northeast Wisconsin MLS, Inc. ("MLS") and the Company Participant signing. You only need to sign this Agreement if one or more of your agents wants to subscribe to the optional eKEY Pro service. Otherwise you don't need to submit anything.

By requesting the upgrade to the Supra eKEY Pro, the Broker and Agent agree to MLS Rules, terms and conditions of the RANW MLS Lockbox/Key Policy, and the Broker agrees to be billed an annual (non-refundable) upgrade fee of $8.00 (+ tax) per month, per agent, on the MLS Participant invoice. The upgrade fee is established by Supra and may be subject to change. The subscription will automatically renew unless cancelled in writing to RANW MLS by 12/15 prior to year of service.

*The Agreement to upgrade may be used at any time to make achange to eKEY service. To avoid change from eKEY Pro to eKEY Basic, form must be completed and returned by January 29, 2020.

Members transferring to another Company with eKEYPro must have the new Broker/Manager submit the attached form in order to transfer billing to the new Company.

Please note that this change to eKEY Basic will not affect reciprocal access in any way or the basic functionality of the lockboxes.

Please contact RANW MLS with any questions or concerns:

RANW Office: (920)739-9108 or Toll Free 800-661-4141
Monday-Friday 8:30am-5:00pm Central Time

Angela Schilling
Kristen Hubers
Lynn Schwarm
Margery Chapman

Supra Support: 877-699-6787
7am-9pm, 7 days/week Central Time

For more information about Supra eKEY Basic and Supra eKEY Pro, please visit Supra's Resources page HERE.

Thank you for your participation in RANW MLS services.





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